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Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.

Kitty worked with the landlords' agents on our behalf and prepped all necessary documents in a very professional and timely manner. She walked me through all the documents and explained what they were and why they were needed, which was very useful for someone from the US trying to rent an apartment in Toronto for the first time.

Kitty was very patient and accommodating during apartment showings as well, as I myself couldn't be there. All in all, she made this process as smooth as it can be. So, I highly recommend her services!

Dear Brenda:

Thank you so much for selling Mum’s condo. After her demise. I was really impressed with the way you handled everything for me. I had never had to deal with a real estate agent prior to this. I had absolutely no idea as to what was involved or how to go about this. Your newsletter that came to the house and the fact you lived in my area led me to using you. I am so glad that I did as from the very first meeting I felt comfortable dealing with you as you explained everything to me and also went the extra mile in preparing for the sale. Things that would never have occurred to me. You treated me as a friend and I felt you had my best interest at heart at all times. I would certainly recommend you to anyone I know is interested at buying or selling real estate.  

Yours very truly,

Re: Brenda Grant

When my Mother passed away, I was faced with selling her house. I was also faced with finding homes for her 2 cats. Brenda was highly recommended by several friends and neighbors. We had one open house and my Mom's house was sold for top price within 2 days. She explained all the legal aspects of estate sales and probate and she looked after every little detail, including staging, and even helped with finding homes for the cats. Her photographer took superb pictures.

One month later, when my husband was forced into early retirement, we decided to sell our house, downsize and move out of the city, so we called on Brenda a second time. She gave us the same great service and got our house on the market right away.
After a few open house sessions we sold at very close to our asking price. She made it a lot easier than we thought it would be.

Brenda's Customer Service skills are superb. She is especailly knowledgeable with respect to downsizing and dealing with probate issues. Brenda was always prompt to answer all phone calls and emails and we found her to be very sensitive and caring during our trying times.

We would highly recommend Brenda to anyone looking for a Real Estate Agent. We now consider her a friend that we can call on anytime.

Regards,

Paul and Sheila Burgess.

Dear Seller/Buyer:

We initially contacted Brenda looking for an estimate of our home's current market value. Brenda very graciously met with us and prepared a very detailed comparison of the recent sales in our area.  She totally understood that we were "empty nesters", and not really wanting to down size, yet she took the time to politely answer all of our questions. Brenda suggested that if we wanted to keep an eye out for what was happening in the Condo Market in our preferred locations, she could send us the listings and if we were curious enough to want to see any of the units, to just let her know.

We expected that it would take years to find a suitable property.  But, to our complete amazement we found one within two months of beginning our "search"; and Brenda sold our home within one week.

We were never made to feel that we were imposing on her time.  Brenda always made herself available, almost instantly, even when she was on personal vacation time; and never left us wanting for any assistance. She stood by our side and guided us through the entire buy and sell process.  We listened to her advice all the way.  Her decorator and photographer did a super amazing job for us. They were bang on.

We would and have recommended Brenda and her team in a heart beat.  She will "Grant your realty wishes".

The office team produced many lovely documents for the sale of our home and the contact team were always so very polite and pleasant to speak with. We are thrilled to have chosen Brenda Grant and her team.  Most importantly, the stress was at a bear minimum and she was bang on with all of her advise.

Thanks to Brenda we are now moving on.

Adele & Marvin Randall

All agents are not created equal. I see many more bad ones than good ones. Brenda, in my humble opinion, is firmly positioned in what I would consider to be the cream of the crop of agents. I would unequivocally recommend Brenda to anyone looking for a professional agent who knows her stuff and will go the extra mile to provide exceptional customer service. You will definitely not be disappointed with your choice.

Gary Ferguson

To Whom it May Concern:

Selling my condo in Toronto could have been very complex and stressful as I was living in Los Angeles at the time, and had a fully furnished condo with a tenant. But Brenda went above and beyond to make it as seamless and easy as possible, including dealing with the condo property manager, the tenant, and the property manager I hired to manage the tenant. She took care of all the details, including many I did not even think of, that I could not have done being out of the country. And she provided excellent strategic advice on setting the asking price (based on her knowledge of the market and Annex neighbourhood) and negotiating the final sale. The process and end result were fantastic and I could not have done it without her!

Delilah Panio

Los Angeles, California