Client Reviews
Here's what our clients have to say
Relocating
We recently had the privilege of working with The Brenda Grant Team for the second time, and there's simply no one better. Robyn Muise was phenomenal through every step of the process from staging our previous home to perfection to finding us our new home in our desired area. She's …
We recently had the privilege of working with The Brenda Grant Team for the second time, and there's simply no one better. Robyn Muise was phenomenal through every step of the process from staging our previous home to perfection to finding us our new home in our desired area. She's incredibly easy to work with, proactive, and resourceful. And she shows the utmost care and integrity in everything she does. We felt total confidence knowing Robyn was in our corner, and couldn't have asked for a better experience. Thank you, Robyn & The Brenda Grant Team!
[read more]When it came time for us to help our mother sell her house, we chose The Brenda Grant Team to guide us through the process. Although the market was changing and prices had been falling, Brenda and her team worked with us to get the best price for the property. They guided us on the best …
When it came time for us to help our mother sell her house, we chose The Brenda Grant Team to guide us through the process. Although the market was changing and prices had been falling, Brenda and her team worked with us to get the best price for the property. They guided us on the best improvements to make to the house before listing. Also, they had suggestions for reliable contractors to complete the work that we couldn’t do ourselves. Brenda and her team took care of all the staging, photography and final touches that made the home look outstanding! Their hard work resulted in an incredible number of showings within hours of the listing going live, and word of multiple offers within a few days. We were able to accept an exceptional offer and close the sale very quickly. We highly recommend the Brenda Grant Team for your Real Estate needs, they are caring, professional and obviously successful!
[read more]New Lease
Kitty Chan helped us find our new rental in Toronto. She conducted the entire process remotely, was incredibly responsive and helpful and really made the process stress free. I would recommend her to anyone looking for a rental in Toronto.
New Lease
My girlfriend and I have moved from Ukraine to Toronto. We didn’t have a credit score and enough references in Canada so it was very hard to find an apartment. But thanks to Kitty Chan we found the apartment in a few days, and everything was smooth. I can strongly recommend her if you need an agent.
Relocating
We had a great experience with this agency and worked specifically with Kitty Chan who made each step of the process very smooth and easy for us. She is a very professional, friendly and helpful agent who I would absolutely recommend to anyone!
Relocating
Excellent service and was able to provide great advice that got my house sold in a challenging environment. Brenda and her team are wonderful people who are extremely professional and personable. Very highly recommended.
First-Time Home Buyers
As a first-time home buyer, there can be an overwhelming amount of information thrown at you from all sides.
Our realtor Robyn Muise, (part of the Brenda Grant team) was not only the best realtor and person, but was truly the smartest decision we’ve made in this process.
She found us …
As a first-time home buyer, there can be an overwhelming amount of information thrown at you from all sides.
Our realtor Robyn Muise, (part of the Brenda Grant team) was not only the best realtor and person, but was truly the smartest decision we’ve made in this process.
She found us our dream condo within two weeks of searching. She had excellent knowledge and experience with many of the condos in Toronto. Without Robyn, we wouldn’t be living in our dream condo right now (no exaggeration).
Robyn is honest, easy to talk to and always on your side. She went above and beyond our expectations and always did it with a smile on her face.
If you’re looking for a realtor to find you your dream home, search no further.
Thanks for everything Robyn!
Ashley & Ilya
Renters
Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.
Kitty worked with the landlords' agents on our behalf and prepped …
Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.
Kitty worked with the landlords' agents on our behalf and prepped all necessary documents in a very professional and timely manner. She walked me through all the documents and explained what they were and why they were needed, which was very useful for someone from the US trying to rent an apartment in Toronto for the first time.
Kitty was very patient and accommodating during apartment showings as well, as I myself couldn't be there. All in all, she made this process as smooth as it can be. So, I highly recommend her services!
[read more]Relocating
I had Brenda's team recommended to me by a friend who had a very positive experience with her working at my building some years ago.
From the first moment my wife and I were introduced to Brenda and Kitty, we immediately were impressed with their portfolio of earlier sold properties and by …
I had Brenda's team recommended to me by a friend who had a very positive experience with her working at my building some years ago.
From the first moment my wife and I were introduced to Brenda and Kitty, we immediately were impressed with their portfolio of earlier sold properties and by their recommendations on how they would propose to market our property for fast sale and hopefully, for the price we would be happy with.
They made several correct suggestions for us to make minor renovations and when we agreed, they immediately provided the trades to perform the repairs which were fast and nicely done within a week.
Afterwards, they staged the property with their furniture.
As a result we had 53 showings in one week as well as received 10 (ten!) offers; we have selected the best one; it was sold in ONE week! And at a higher price than we expected!
KItty and Brenda were communicating and advising on every step we had to take at any given moment of the sale process. Another member of their team, Robyn, was very helpful in taking us through legal and any sale related issues.
We are enormously pleased with this wonderful team of real professionals.
The sale of the property is a very important step and having such a solid and experienced team guiding you through every step is a fantastic help one can only hope for! We recommend Brenda's team anytime to anyone!
We are giving Brenda's team the mark they deserve, the highest mark: FIVE stars!!!
Thank you so very very much!
First-Time Home Buyers
We CANNOT give enough praise for Robyn and Brenda! We are first-time owners, and Robyn and Brenda were everything we could have hoped for (and more!) in making the experience a smooth one with no additional surprises. We worked primarily with Robyn. She was upfront, honest, incredibly hard-working …
We CANNOT give enough praise for Robyn and Brenda! We are first-time owners, and Robyn and Brenda were everything we could have hoped for (and more!) in making the experience a smooth one with no additional surprises. We worked primarily with Robyn. She was upfront, honest, incredibly hard-working and committed, and did not shy away from playing hardball on our behalf when needed. We were very comfortable communicating our wants and dislikes with her, and we found the perfect condo within two days of site visits. Within two weeks of that, we negotiated and finalized an offer. It's a year later and we still could not be happier! We are incredibly grateful to Robyn and Brenda. When the time comes, we will definitely use their services again! Thank you!
[read more]Out of Province Buyers
We had a fantastic experience with this team and particularly our agent Robyn Muise. Robyn truly went above and beyond to find us the condo we were looking for, even writing a letter outlining which units we were interested in and distributing them throughout our preferred building. …
We had a fantastic experience with this team and particularly our agent Robyn Muise. Robyn truly went above and beyond to find us the condo we were looking for, even writing a letter outlining which units we were interested in and distributing them throughout our preferred building. Being in BC, I thought it would be very stressful to buy property in Ontario but Robyn and the team made the process seamless and effortless. Highly recommend!
[read more]Relocating
We interviewed quite a few agents before we landed with the Brenda Grant team, and we were glad we made the decision to partner with them. They knew our area, the market, and the process inside out, and they worked with our constraints to build a strategy to best fit our needs and situation.
…
We interviewed quite a few agents before we landed with the Brenda Grant team, and we were glad we made the decision to partner with them. They knew our area, the market, and the process inside out, and they worked with our constraints to build a strategy to best fit our needs and situation.
They are a versatile team who don't over-promise, but instead set realistic expectations and over-deliver.
For us it also took only 8 days from contracting the Brenda Grant team, to selling our home with a great price (3 days to stage, paint, repair, and 5 days on the market), with a very short notice, and despite the changing market conditions.
It was a pleasure to work with Brenda, Robyn, and Grace from the team, highly recommended for anyone who's in the market to sell, and if the opportunity presents itself, would love to work with this team again in the future as well.
Investors
Highly recommended.
My wife and I have been working with Brenda for a number of years, after meeting her via a recommendation from a friend.
Since then, Brenda and her team have provided the full spectrum of support and expertise, from renting and finding great tenants, to eventually selling …
Highly recommended.
My wife and I have been working with Brenda for a number of years, after meeting her via a recommendation from a friend.
Since then, Brenda and her team have provided the full spectrum of support and expertise, from renting and finding great tenants, to eventually selling our property for the price we were looking for.
Brenda and her team are responsive, keep to their commitments, think many steps ahead, and continually go above and beyond.
As I live in the US, Brenda and her team were our trusted eyes and ears on the ground in Toronto. They have helped us navigate through complexities and always kept our best interests a priority.
Relocating
We were so very happy with Robyn’s handling of our recent condo sale. We found her to be responsive and professional and she guided us through a very successful sales process including helping us to get our listing ready to show to the best effect. Her knowledge and experience ensured a smooth process and a successful outcome. 100% happy!
Investors
My wife and I had been thinking of purchasing an investment property for several months. Early this year we contacted Brenda and were very impressed by her thorough knowledge of the real estate market, acute awareness of properties we’d be interested in and her attention to detail.
Brenda …
My wife and I had been thinking of purchasing an investment property for several months. Early this year we contacted Brenda and were very impressed by her thorough knowledge of the real estate market, acute awareness of properties we’d be interested in and her attention to detail.
Brenda and her team first explained and then walked us through all the pros and cons of a buying new versus resale investment property. Members of her team were very professional, got back to us quickly with property ideas and listings, and then followed up with us promptly whenever we needed help. We couldn’t be happier with Brenda or her team. Brenda is a dynamo; she has amazing energy and is passionate about getting the best deal for her clients. We are so proud to have her as our agent and recommend her to everyone we know!
Relocating
Brenda Grant did a terrific job helping us find a beautiful condo in downtown Markham. It was very difficult to find a condo that allowed 2 big dogs, but she went above and beyond to get us the home of our dreams. Also, we got it lower than the asking price. We would highly recommend her!
Landlord
At the end of November I used Kitty Chan who is part of the Brenda Grant Realty team to help me find a tenant to rent a house in Don Mills. She went beyond all my expectations. Brenda knew how to price the rental. Two days after it was listed she found a wonderful couple, did a thorough background …
At the end of November I used Kitty Chan who is part of the Brenda Grant Realty team to help me find a tenant to rent a house in Don Mills. She went beyond all my expectations. Brenda knew how to price the rental. Two days after it was listed she found a wonderful couple, did a thorough background check and completed all the paperwork. She was so professional and pleasant through the whole process. Brenda did a great job helping my daughter find a beautiful condo as well. I will definitely use her for all my future real estate needs
[read more]Relocating
Writing to let you know, how much we appreciate you referring us to Brenda.
Brenda and her colleague Robyn were amazingly professional, caring, helping, skillful in negotiations, always available, understanding and patient through our process of buying a home. Brenda even accommodated us on a …
Writing to let you know, how much we appreciate you referring us to Brenda.
Brenda and her colleague Robyn were amazingly professional, caring, helping, skillful in negotiations, always available, understanding and patient through our process of buying a home. Brenda even accommodated us on a long weekend- on her husbands birthday, when we were in Toronto to see the house. Robyn made sure all the loose ends were tied and got the inspection done under her watchful eyes in a timely manner.
We would have no hesitation in recommending Brenda and Robyn to anyone who comes to us for recommendations.
Thank you again Brenda and Robyn!
[read more]"Brenda and Robyn were complete professionals and they made it easy to trust them through the entire process. I would recommend Brenda and Robyn without hesitation."
Relocating
Dear Brenda:
I can't thank you enough for your kindness, compassion and practical help in getting me settled into my new life. It was such a bumpy road and I always felt you had my best interests at heart. You are extremely good at what you do. Your persistence paid off well in the end. I …
Dear Brenda:
I can't thank you enough for your kindness, compassion and practical help in getting me settled into my new life. It was such a bumpy road and I always felt you had my best interests at heart. You are extremely good at what you do. Your persistence paid off well in the end. I will definitely be calling you if I decide to buy again and will refer you to everyone I know!
Thanks again for everything!
[read more]Estate Sale
Dear Brenda:
Thank you so much for selling Mum’s condo. After her demise. I was really impressed with the way you handled everything for me. I had never had to deal with a real estate agent prior to this. I had absolutely no idea as to what was involved or how to go about this. Your …
Dear Brenda:
Thank you so much for selling Mum’s condo. After her demise. I was really impressed with the way you handled everything for me. I had never had to deal with a real estate agent prior to this. I had absolutely no idea as to what was involved or how to go about this. Your newsletter that came to the house and the fact you lived in my area led me to using you. I am so glad that I did as from the very first meeting I felt comfortable dealing with you as you explained everything to me and also went the extra mile in preparing for the sale. Things that would never have occurred to me. You treated me as a friend and I felt you had my best interest at heart at all times. I would certainly recommend you to anyone I know is interested at buying or selling real estate.
Yours very truly,
[read more]Relocating
To Whom it May Concern:
Selling my condo in Toronto could have been very complex and stressful as I was living in Los Angeles at the time, and had a fully furnished condo with a tenant. But Brenda went above and beyond to make it as seamless and easy as possible, including dealing with …
To Whom it May Concern:
Selling my condo in Toronto could have been very complex and stressful as I was living in Los Angeles at the time, and had a fully furnished condo with a tenant. But Brenda went above and beyond to make it as seamless and easy as possible, including dealing with the condo property manager, the tenant, and the property manager I hired to manage the tenant. She took care of all the details, including many I did not even think of, that I could not have done being out of the country. And she provided excellent strategic advice on setting the asking price (based on her knowledge of the market and Annex neighbourhood) and negotiating the final sale. The process and end result were fantastic and I could not have done it without her!
Delilah Panio
Los Angeles, California
[read more]Empty Nesters
Dear Brenda,
It has been over 30 years since we have had to think of buying or selling a house. Making the decision to move was a very big one for us at this stage in our lives. We needed someone who would understand the emotions involved and be able to have the respect and …
Dear Brenda,
It has been over 30 years since we have had to think of buying or selling a house. Making the decision to move was a very big one for us at this stage in our lives. We needed someone who would understand the emotions involved and be able to have the respect and professionalism to help us with this decision.
We were so very pleased to have found you and have you list our home. You were thoughtful, understanding, you listened to us and you showed the respect for our home that we wanted in an agent.
You worked so very hard for us – marketing our home in the paper, through the flyers you personally delivered to many homes in our area, walking around our streets late at night in the cold weather to make sure everyone knew of the open house, contacting other agents and agencies. You answered every phone call and e-mail from us promptly – even if they were trivial questions.
Your professionalism and patience was always evident, especially when the offers were being made on our home.
If you should ever need a reference, please do not hesitate to contact us. We would be more than pleased to tell everyone how wonderful you are not only as a real estate agent but also as a person.
You truly are exceptional and we will be forever grateful to you.
With very special kind regards,
Jennifer & Graham Bentley
[read more]Estate Sale
Dear Brenda;
Selling the family home is difficult at any time, and more so when you have to do it during Probate. But your professionalism, knowledge and tremendous help in the sale of our mom's properties made the process much easier. You understood our emotional upheaval and …
Dear Brenda;
Selling the family home is difficult at any time, and more so when you have to do it during Probate. But your professionalism, knowledge and tremendous help in the sale of our mom's properties made the process much easier. You understood our emotional upheaval and sometimes unrealistic real estate thoughts.
You are honest and caring, even if it meant we needed to hear some things we didn't want to acknowledge (prices/best way to show the properties), and would still continue to work with what we wanted: this resulted in a perfect compromise being created.
You went out of your way to help us clean and prepare the properties for the best results, and you went out of your way to ensure the sales were as quick as possible while easing the emotional strain on my sister and I. You totally understood what we were going through, and never pushed.
Your knowledge on probates as well as the current real estate markets certainly came in handy to guide us with what we had to do. I would definitely and highly recommend you for any type of real estate sales, as you are able to handle the emotional trauma the sellers are going through while maintaining professionalism and providing excellent real estate advice and service.
Regards,
Paym and Jana
[read more]Investor
All agents are not created equal. I see many more bad ones than good ones. Brenda, in my humble opinion, is firmly positioned in what I would consider to be the cream of the crop of agents. I would unequivocally recommend Brenda to anyone looking for a professional agent who knows her stuff and …
All agents are not created equal. I see many more bad ones than good ones. Brenda, in my humble opinion, is firmly positioned in what I would consider to be the cream of the crop of agents. I would unequivocally recommend Brenda to anyone looking for a professional agent who knows her stuff and will go the extra mile to provide exceptional customer service. You will definitely not be disappointed with your choice.
Gary Ferguson
[read more]Relocating
RLP Survey Client Comment:
Brenda was a tremendous asset to both our sale and purchase. She goes above and beyond in everything she does. I would highly recommend her to anyone looking to buy or sell.
Tanya MacFarlane
Relocating
RLP Survey Client Comment:
Brenda was professional, realistic and listened to our wants and needs. She not only convinced us that we should choose her/your company - she inspired confidence.
Yvette Michaud and John Dzenekoj
Downsizing
Dear Brenda:
We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never …
Dear Brenda:
We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never encountered before.
Over the past year, you have kept us up to date and optimistic during a very topsy turvy market. We are both very pleased with the final result of the sale - the price we realized and the short period for closing - which were both due to your negotiating skills and expertise.
Yours sincerely,
Diana and Larry Payton
[read more]Estate Sale
Dear Brenda:
I just want to thank you for doing a superb job in representing me in the selling of my friend's house. My friend died and I am her executrix. She was like a second mother to me so this was overwhelming for many reasons not the least of which was the emotional side …
Dear Brenda:
I just want to thank you for doing a superb job in representing me in the selling of my friend's house. My friend died and I am her executrix. She was like a second mother to me so this was overwhelming for many reasons not the least of which was the emotional side of things. I have to admit I felt pretty green going in. The lawyer for the estate recommended you to me and friends urged me to consult other agents to do comparisons. I did consult other agents but I didn't feel the chemistry I felt when I met you. I just knew in my heart that you were the person who had the understanding, the professionalism, and experience to guide me through this. I felt that you went above and beyond in all aspects. You did an outstanding job of explaining everything to me, staging the house and, of course, selling it in record time. The house was listed for 1 week and sold for well above the asking price. I would recommend you to anyone who was either buying or selling a property. They just have to listen to you, sit back and let you take the lead.
Again many thanks.
Maxine Collins (Executor)
[read more]Downsizing
Dear Seller/Buyer:
We initially contacted Brenda looking for an estimate of our home's current market value. Brenda very graciously met with us and prepared a very detailed comparison of the recent sales in our area. She totally understood that we were "empty nesters", and …
Dear Seller/Buyer:
We initially contacted Brenda looking for an estimate of our home's current market value. Brenda very graciously met with us and prepared a very detailed comparison of the recent sales in our area. She totally understood that we were "empty nesters", and not really wanting to down size, yet she took the time to politely answer all of our questions. Brenda suggested that if we wanted to keep an eye out for what was happening in the Condo Market in our preferred locations, she could send us the listings and if we were curious enough to want to see any of the units, to just let her know.
We expected that it would take years to find a suitable property. But, to our complete amazement we found one within two months of beginning our "search"; and Brenda sold our home within one week.
We were never made to feel that we were imposing on her time. Brenda always made herself available, almost instantly, even when she was on personal vacation time; and never left us wanting for any assistance. She stood by our side and guided us through the entire buy and sell process. We listened to her advice all the way. Her decorator and photographer did a super amazing job for us. They were bang on.
We would and have recommended Brenda and her team in a heart beat. She will "Grant your realty wishes".
The office team produced many lovely documents for the sale of our home and the contact team were always so very polite and pleasant to speak with. We are thrilled to have chosen Brenda Grant and her team. Most importantly, the stress was at a bear minimum and she was bang on with all of her advise.
Thanks to Brenda we are now moving on.
Adele & Marvin Randall
[read more]Testimonial Form
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