Dear Brenda:

Thank you so much for selling Mum’s condo. After her demise. I was really impressed with the way you handled everything for me. I had never had to deal with a real estate agent prior to this. I had absolutely no idea as to what was involved or how to go about this. Your newsletter that came to the house and the fact you lived in my area led me to using you. I am so glad that I did as from the very first meeting I felt comfortable dealing with you as you explained everything to me and also went the extra mile in preparing for the sale. Things that would never have occurred to me. You treated me as a friend and I felt you had my best interest at heart at all times. I would certainly recommend you to anyone I know is interested at buying or selling real estate.  

Yours very truly,

Dear Brenda:

We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never encountered before.

Over the past year, you have kept us up to date and optimistic during a very topsy turvy market. We are both very pleased with the final result of the sale - the price we realized and the short period for closing - which were both due to your negotiating skills and expertise. 

Yours sincerely,

Diana and Larry Payton

We had a great experience with this agency and worked specifically with Kitty Chan who made each step of the process very smooth and easy for us. She is a very professional, friendly and helpful agent who I would absolutely recommend to anyone!

Brenda is the Best of the Best!

We were first time home buyers in Toronto, and had other realtors that we were considering when met Brenda. Some agents came from referrals. But after all the interviews, we felt that Brenda was the right fit for us, and we were not disappointed! 

Brenda is very professional yet quite personal and thoughtful, what impressed us the most is that, she has a wide range of network and an amazing team, that made things happen for us.

We really believe that we would not have found our dream home in our competitive neighborhood without Brenda!

There were barely any listings that met our expectations in our chosen area, we thought it would take a very long time to find "the house" here. Then wow Brenda found us the dream house within weeks through her network! She said she specializes in this area and she proved it right!

Brenda is also an expert in making offers, our offer went through very quickly and without any hassles. Her exceptional knowledge in terms of when and how to make an offer in this competitive market made a huge difference.

We also felt very comfortable with her answers throughout the process, and knew that we could trust her advice and she proved it right again. Brenda took very good care of us every step of the way, she had our best interest at heart at all times. 

You just never know what agents could be like these days when there are hundreds of thousands out there. But Brenda is definitely the top of the top that anyone can trust.

Brenda also went above and beyond when comes to customer service, she went extra miles for us, did everything said would. She's one of the rare agents that kept all the promises. 

She answered all our calls and emails promptly, even during her own personal time. None of our too many questions were silly to her, she answered all of them patiently and professionally. 

With great pleasure, we'll definitely highly recommend Brenda to anyone we know who's interested in buying and selling a home! It'd be their loss if they didn't choose Brenda!

Jenny and Shawn J.

Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.

Kitty worked with the landlords' agents on our behalf and prepped all necessary documents in a very professional and timely manner. She walked me through all the documents and explained what they were and why they were needed, which was very useful for someone from the US trying to rent an apartment in Toronto for the first time.

Kitty was very patient and accommodating during apartment showings as well, as I myself couldn't be there. All in all, she made this process as smooth as it can be. So, I highly recommend her services!