Dear Brenda:

I can't thank you enough for your kindness, compassion and practical help in getting me settled into my new life. It was such a bumpy road and I always felt you had my best interests at heart. You are extremely good at what you do. Your persistence paid off well in the end. I will definitely be calling you if I decide to buy again and will refer you to everyone I know!

Thanks again for everything!

Dear Brenda;

Selling the family home is difficult at any time, and more so when you have to do it during Probate. But your professionalism, knowledge and tremendous help in the sale of our mom's properties made the process much easier.  You understood our emotional upheaval and sometimes unrealistic real estate thoughts. 

You are honest and caring, even if it meant we needed to hear some things we didn't want to acknowledge (prices/best way to show the properties), and would still continue to work with what we wanted: this resulted in a perfect compromise being created. 

You went out of your way to help us clean and prepare the properties for the best results, and you went out of your way to ensure the sales were as quick as possible while easing the emotional strain on my sister and I. You totally understood what we were going through, and never pushed. 

Your knowledge on probates as well as the current real estate markets certainly came in handy to guide us with what we had to do.  I would definitely and highly recommend you for any type of real estate sales, as you are able to handle the emotional trauma the sellers are going through while maintaining professionalism and providing excellent real estate advice and service. 

Regards,   

Paym and Jana

Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.

Kitty worked with the landlords' agents on our behalf and prepped all necessary documents in a very professional and timely manner. She walked me through all the documents and explained what they were and why they were needed, which was very useful for someone from the US trying to rent an apartment in Toronto for the first time.

Kitty was very patient and accommodating during apartment showings as well, as I myself couldn't be there. All in all, she made this process as smooth as it can be. So, I highly recommend her services!

I had Brenda's team recommended to me by a friend who had a very positive experience with her working at my building some years ago.

From the first moment my wife and I were introduced to Brenda and Kitty, we immediately were impressed with their portfolio of earlier sold properties and by their recommendations on how they would propose to market our property for fast sale and hopefully, for the price we would be happy with.

They made several correct suggestions for us to make minor renovations and when we agreed, they immediately provided the trades to perform the repairs which were fast and nicely done within a week.

Afterwards, they staged the property with their furniture.
As a result we had 53 showings in one week as well as received 10 (ten!) offers; we have selected the best one; it was sold in ONE week! And at a higher price than we expected!

KItty and Brenda were communicating and advising on every step we had to take at any given moment of the sale process. Another member of their team, Robyn, was very helpful in taking us through legal and any sale related issues.

We are enormously pleased with this wonderful team of real professionals.

The sale of the property is a very important step and having such a solid and experienced team guiding you through every step is a fantastic help one can only hope for! We recommend Brenda's team anytime to anyone!

We are giving Brenda's team the mark they deserve, the highest mark: FIVE stars!!!

Thank you so very very much!

Dear Brenda:

Thank you so much for selling Mum’s condo. After her demise. I was really impressed with the way you handled everything for me. I had never had to deal with a real estate agent prior to this. I had absolutely no idea as to what was involved or how to go about this. Your newsletter that came to the house and the fact you lived in my area led me to using you. I am so glad that I did as from the very first meeting I felt comfortable dealing with you as you explained everything to me and also went the extra mile in preparing for the sale. Things that would never have occurred to me. You treated me as a friend and I felt you had my best interest at heart at all times. I would certainly recommend you to anyone I know is interested at buying or selling real estate.  

Yours very truly,