Dear Brenda:

We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never encountered before.

Over the past year, you have kept us up to date and optimistic during a very topsy turvy market. We are both very pleased with the final result of the sale - the price we realized and the short period for closing - which were both due to your negotiating skills and expertise. 

Yours sincerely,

Diana and Larry Payton

My girlfriend and I have moved from Ukraine to Toronto. We didn’t have a credit score and enough references in Canada so it was very hard to find an apartment. But thanks to Kitty Chan we found the apartment in a few days, and everything was smooth. I can strongly recommend her if you need an agent.

Dear Brenda;

Selling the family home is difficult at any time, and more so when you have to do it during Probate. But your professionalism, knowledge and tremendous help in the sale of our mom's properties made the process much easier.  You understood our emotional upheaval and sometimes unrealistic real estate thoughts. 

You are honest and caring, even if it meant we needed to hear some things we didn't want to acknowledge (prices/best way to show the properties), and would still continue to work with what we wanted: this resulted in a perfect compromise being created. 

You went out of your way to help us clean and prepare the properties for the best results, and you went out of your way to ensure the sales were as quick as possible while easing the emotional strain on my sister and I. You totally understood what we were going through, and never pushed. 

Your knowledge on probates as well as the current real estate markets certainly came in handy to guide us with what we had to do.  I would definitely and highly recommend you for any type of real estate sales, as you are able to handle the emotional trauma the sellers are going through while maintaining professionalism and providing excellent real estate advice and service. 

Regards,   

Paym and Jana

Dear Brenda:

I just want to thank you for doing a superb job in representing me in the selling of my friend's house.  My friend died and I am her executrix.  She was like a second mother to me so this was overwhelming for many reasons not the least of which was the emotional side of things.   I have to admit I felt pretty green going in. The lawyer for the estate recommended you to me and friends urged me to consult other agents to do comparisons.  I did consult other agents but I didn't feel the chemistry I felt when I met you.  I just knew in my heart that you were the person who had the understanding, the professionalism, and experience to guide me through this.  I felt that you went above and beyond in all aspects.  You did an outstanding job of explaining everything to me, staging the house and, of course, selling it in record time. The house was listed for 1 week and sold for well above the asking price.  I would recommend you to anyone who was either buying or selling a property.  They just have to listen to you, sit back and let you take the lead.  

Again many thanks. 

Maxine Collins (Executor)

Kitty Chan helped us find our new rental in Toronto. She conducted the entire process remotely, was incredibly responsive and helpful and really made the process stress free. I would recommend her to anyone looking for a rental in Toronto.