All agents are not created equal. I see many more bad ones than good ones. Brenda, in my humble opinion, is firmly positioned in what I would consider to be the cream of the crop of agents. I would unequivocally recommend Brenda to anyone looking for a professional agent who knows her stuff and will go the extra mile to provide exceptional customer service. You will definitely not be disappointed with your choice.

Gary Ferguson

We had a great experience with this agency and worked specifically with Kitty Chan who made each step of the process very smooth and easy for us. She is a very professional, friendly and helpful agent who I would absolutely recommend to anyone!

Dear Brenda;

Selling the family home is difficult at any time, and more so when you have to do it during Probate. But your professionalism, knowledge and tremendous help in the sale of our mom's properties made the process much easier.  You understood our emotional upheaval and sometimes unrealistic real estate thoughts. 

You are honest and caring, even if it meant we needed to hear some things we didn't want to acknowledge (prices/best way to show the properties), and would still continue to work with what we wanted: this resulted in a perfect compromise being created. 

You went out of your way to help us clean and prepare the properties for the best results, and you went out of your way to ensure the sales were as quick as possible while easing the emotional strain on my sister and I. You totally understood what we were going through, and never pushed. 

Your knowledge on probates as well as the current real estate markets certainly came in handy to guide us with what we had to do.  I would definitely and highly recommend you for any type of real estate sales, as you are able to handle the emotional trauma the sellers are going through while maintaining professionalism and providing excellent real estate advice and service. 

Regards,   

Paym and Jana

When you become a house owner, you often find promotional material in your mailbox and you think to yourself: how will I ever trust someone to sell my home? I found myself traveling and far from home when we made a decision to sell our home. My son recommended his former classmate, Kitty Chan, who grew up in our neighborhood. I met Kitty when she was 12 and I have not seen her or spoken to her since, but because my son trusted her, I decided that i should trust her too. We embarked on a journey of selling my first home and I couldn't have been happier about my choice! We were away during the entire sale process and Kitty handled everything. And I mean EVERYTHING! From hiring the inspector; the tradespeople; to making recommendations for things to do, to making the house more marketable like scheduling the cleaning and staging. She did it all. And all along the way, she kept me informed about what was done and what was pending. And she also listened attentively to all my concerns and recommendations. By the time we got the the actual negotiation of the house sale, I was fully confident that she would do everything in her power to get us the prices we were hoping to get. And she did! The house was on the market for less than 2 weeks and because of the confidence I had in Kitty, I was not concerned at all about the outcome. Kitty did such a great job that we listed another property with her and I am sure she will do just as great with this house.

Dear Brenda:

We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never encountered before.

Over the past year, you have kept us up to date and optimistic during a very topsy turvy market. We are both very pleased with the final result of the sale - the price we realized and the short period for closing - which were both due to your negotiating skills and expertise. 

Yours sincerely,

Diana and Larry Payton