Re: Brenda Grant

When my Mother passed away, I was faced with selling her house. I was also faced with finding homes for her 2 cats. Brenda was highly recommended by several friends and neighbors. We had one open house and my Mom's house was sold for top price within 2 days. She explained all the legal aspects of estate sales and probate and she looked after every little detail, including staging, and even helped with finding homes for the cats. Her photographer took superb pictures.

One month later, when my husband was forced into early retirement, we decided to sell our house, downsize and move out of the city, so we called on Brenda a second time. She gave us the same great service and got our house on the market right away.
After a few open house sessions we sold at very close to our asking price. She made it a lot easier than we thought it would be.

Brenda's Customer Service skills are superb. She is especailly knowledgeable with respect to downsizing and dealing with probate issues. Brenda was always prompt to answer all phone calls and emails and we found her to be very sensitive and caring during our trying times.

We would highly recommend Brenda to anyone looking for a Real Estate Agent. We now consider her a friend that we can call on anytime.

Regards,

Paul and Sheila Burgess.

Dear Brenda:

We really appreciate that, throughout the process of selling our house, you acted in a very professional manner but we both feel that you went far beyond that in dealing with us. You spent a great deal of time advising us and shepherding us through an experience we have never encountered before.

Over the past year, you have kept us up to date and optimistic during a very topsy turvy market. We are both very pleased with the final result of the sale - the price we realized and the short period for closing - which were both due to your negotiating skills and expertise. 

Yours sincerely,

Diana and Larry Payton

Brenda, I would like to thank you for selling my home. You made this difficult time an enjoyable experience. It was a rewarding & educational experience, and you helped make the entire process painless. 

Thank you for your kindness, patience, guidance & friendship during this process. 

Good morning Brenda,

We wanted to send you this email to tell you how much we appreciated all your help in the sale of our house.  You are the most professional and warm hearted agent we have ever had the pleasure of working with.  You listened to what we wanted while making sure that it was attainable and did everything in your power to make it happen for us.  Thanks to you our house sold before it even hit the open market and therefore, saved us so much hassle. For this we were extremely grateful.

We knew after all the interviewing that you were the one for us and we were not disappointed.  We would not hesitate to recommend you whenever possible.  Thank you so much Brenda for everything you did for us we are now in our new home in a new city enjoying our new lives thanks to all your hard work.

Warmest Regards

Anne & Geoff Lloyd

Kitty Chan is an amazing real estate agent. We were very lucky to work with her. She gave us very useful advice in the beginning of the process on what documents to have ready before we even started looking at places to rent.

Kitty worked with the landlords' agents on our behalf and prepped all necessary documents in a very professional and timely manner. She walked me through all the documents and explained what they were and why they were needed, which was very useful for someone from the US trying to rent an apartment in Toronto for the first time.

Kitty was very patient and accommodating during apartment showings as well, as I myself couldn't be there. All in all, she made this process as smooth as it can be. So, I highly recommend her services!